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214 Rutgers Avenue, Oak Ridge, TN 37830Tuesday – Friday: 9 a.m. – 6 p.m. · Saturday: 8 a.m. – 3 p.m. · Sunday and Monday: ClosedTuesday – Friday: 9 a.m. – 6 p.m.(865) 555-0105

Questions

What people ask before they book

How do I choose a stylist?

Use the table on the home page, which says what each of us does most. If you aren't sure, send the consultation form and tell us about your hair. We'll say who we'd book you with, and why.

Do I need a consultation?

For color, braids and any new look, yes. Your stylist asks about your hair history and agrees a plan and a time with you before starting. A trim or a short cut you can book directly.

How long will it take?

The minutes are beside every service on the menu. A first visit runs longer than the service, because the consultation comes first.

Do you work with my hair type?

Between the four of us, we work with straight, wavy, curly and coily hair. Florine does the most work on textured hair, and Giovanny cuts curls dry. Say what you have when you book.

What should I bring?

Photos of looks you like, and what you know about your hair's history: box color, henna, a relaxer, heat. Honest answers keep the visit shorter.

How does a deposit work?

Long services take a deposit that holds your stylist's time and goes toward your service. The menu marks each one, and your stylist sets the amount.

What if I need to cancel or I'm running late?

Please give us 24 hours to cancel or move an appointment, and 48 hours for services over three hours. If you're running late, call or text the shop and we'll say what still fits.

Do I need a patch test?

Some color products call for one before your first color visit. We tell you when you book. If you have ever reacted to a hair product, tell us first.

Can I bring a friend or my children?

Children are welcome when they are having a service. One guest can wait with you.

How much will it cost?

Each stylist sets their own prices, and the booking page shows them for the person and service you choose. How pricing works says what sets them.

Still wondering?

Send the consultation form and we'll answer, by text, call or email.